Charles Thompson

Dr. Charles Thompson is a Human Capital Management Consultant for International Business Machines (IBM). Dr. Thompson uses issue-based consulting techniques to design and implement human capital solutions related to the entire employee life cycle (i.e., recruitment, selection, career development, etc.) for federal government and healthcare organizations.

The Transformation of the Government Accountability Office: Using Human Capital to Drive Change

The authors present an honest description of the transformation of the GAO. The report openly discusses challenges faced and overcome, mistakes made, and lessons learned. It challenges the reader to think broadly about human capital management as a driver for organizational transformation and what it can mean for the public sector as a whole. Like the Government Accountability Office, other public and private organizations have also successfully used human capital management to transform their organizations. Three keys appear to be essential to such transformation.

Human Capital Management Consultant
IBM Business Consulting Services
6710 Rockledge Drive
Bethseda, MD 20817
United States
803-2249

Dr. Charles Thompson is a Human Capital Management Consultant for International Business Machines (IBM). Dr. Thompson uses issue-based consulting techniques to design and implement human capital solutions related to the entire employee life cycle (i.e., recruitment, selection, career development, etc.) for federal government and healthcare organizations. He has authored numerous technical reports and has made presentations at the annual meetings of the Academy of Management (AOM), the American Psychological Society (APS), the Society for Industrial and Organizational Psychology (SIOP), and the International Personnel Management Association Assessment Council (IPMAAC).

Dr. Thompson also has co-authored two research-based technical articles published in the American Psychological Association’s (APA) prestigious Journal of Applied Psychology. Prior to joining IBM, Dr. Thompson worked as a personnel research psychologist for the U.S. Office of Personnel Management (OPM). At OPM, he designed and implemented a wide range of human capital solutions for federal agencies, including assessment centers, career plans, competency models, employee assessments for selection and promotion, management internship programs, occupational surveys, organizational assessments, succession plans, and training needs analyses. Dr. Thompson received a B.S. in psychology from Radford University and an M.S. and a Ph.D. in industrial/organizational psychology from Ohio University.