Moving Forward on the New Management Agenda

Key themes from this agenda reinforce some existing management activities and introduce new ones, and tie to the use of evidence, data and research to make better management and budget decisions.

A New Player in the Cyber World to Help Improve Performance

I recently had the good fortune to spend time with former DHS Deputy Secretary Jane Holl Lute, who has just taken a new position as leader of the Council on Cybersecurity Council.  The Council is a new organization dedicated to raising awareness and improving outcomes for cybersecurity in government and industry, and several important efforts have come together under the Council’s umbrella to foster greater synergy as a collective cyber enterprise.  In addition, the leadership of the Council includes numerous luminaries in the cyber field.

Enhancements to the Center's Website (

Over the last 15 years, the IBM Center for The Business of Government has worked with more than 300 authors, from large and small academic institutions and non profit organizations across the globe, who have written reports with deep research and many recommendations about improving government effectiveness.  The Center is pleased to announce a new element of our website that links to this extensive network of experts more directly, by linking to a page for each author along with their publications and areas of expertise.  To locate an author and view the corresponding publications written,

Looking ahead at key challenges and opportunities for government

The Center’s new report is the result of multiple interviews with government leaders, an assessment of research and reports on challenges and opportunities from the Center and many other sources; and a roundtable involving key government, academic, and industry officials last May.  

Trend 2: Risk

Given budget austerity and increasingly complex challenges facing government executives, managing risk in the public sector has increasingly taken on new significance. Risks take on many forms, including national security risks via cyber­attacks, economic risks from natural disasters, budget and program risks, or privacy risk. However, government leaders lack an accepted culture and framework in which to properly understand, manage, and communicate risk.

How Can the Government Buy Cloud Computing Most Effectively?

This report, written by Shannon Howie Tufts and Meredith Leigh Weiss at the University of North Carolina at Chapel Hill, discusses major issues to address in cloud contracts.

Trend 5: Efficiency

Fiscal austerity will be an enduring challenge for public managers for the foreseeable future, but it can also create an environment and incentives to rethink traditional approaches to mission support and service delivery. In this environment, identifying innovative ways to reduce costs across multiple catego­ries of government spending (e.g., appropriations, user fees) while maintaining and improving performance will be a critical catalyst. Pursuing efficiency as a way to drive change in government identifies opportunities for savings across agency budgets.

Six Trends Driving Change in Government: Examples of Agencies Leveraging Change

Today, we conclude the series with a look at newly funded studies from the Center, as well as some examples of agencies who are leading the way forward.

Eight Actions to Improve Defense Acquisition

In this report, the authors look back at history, noting that the Department of Defense (DoD) has made numerous attempts to reform its acquisition system over the last 50 years, but that these and similar reforms have pro­duced only modest improvements.

Looking Forward and Looking Back – New Year News from The Center for the Business Government

The IBM Center for The Business of Government had the privilege of publishing a wide variety of reports about key public sector challenges in 2013, from some of the Nation’s leading thinkers on government management.  As 2014 begins, we are also pleased to provide more information about forthcoming reports that were recently selected, to be published starting this summer.  We wish all of our friends and colleagues an excellent New Year; in that spirit, we present short summaries of the new, as well as a review with links to the 2013 list of reports.


Executive Director
IBM Center for The Business of Government
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Dan Chenok is Executive Director of the IBM Center for The Business of Government. He oversees all of the Center's activities in connecting research to practice to benefit government, and has written and spoken extensively around government technology, cybersecurity, privacy, regulation, budget, acquisition, and Presidential transitions. Mr. Chenok previously led consulting services for Public Sector Technology Strategy, working with IBM government, healthcare, and education clients.

Mr. Chenok serves in numerous industry leadership positions. He is a CIO SAGE with the Partnership for Public Service, Fellow of the National Academy of Public Administration, Chair of the Cybersecurity Subcommittee of the DHS Data Privacy and Integrity Advisory Committee, Member of the George Washington University Center for Cyber and Homeland Security Board of Directors, Member of the American University IT Executive Council, and Co-Chair of the Senior Executives Association Community of Change for Governance Innovation; previously, he served as Chair of the Industry Advisory Council (IAC) for the government-led American Council for Technology (ACT), Chair of the Federal Information Security and Privacy Advisory Board, and two-time Cybersecurity commission member with the Center for Strategic and International Studies. Mr. Chenok also generally advises public sector leaders on a wide range of management issues. Finally, Mr. Chenok serves as an Adjunct Associate Professor with the LBJ School of Public Affairs at the University of Texas in Austin, teaching at the school's Washington, DC Center. 

Before joining IBM, Mr. Chenok was a Senior Vice President for Civilian Operations with Pragmatics, and prior to that was a Vice President for Business Solutions and Offerings with SRA International.

As a career Government executive, Mr. Chenok served as Branch Chief for Information Policy and Technology with the Office of Management and Budget, where he led a staff with oversight of federal information and IT policy, including electronic government, computer security, privacy and IT budgeting. Prior to that, he served as Assistant Branch Chief and Desk Officer for Education, Labor, HHS, and related agencies in OMB's Office of Information and Regulatory Affairs. Mr. Chenok began his government service as an analyst with the Congressional Office of Technology Assessment, and left government service at the end of 2003.

In 2008, Mr. Chenok served on President Barack Obama’s transition team as the Government lead for the Technology, Innovation, and Government Reform group, and as a member of the OMB Agency Review Team.

Mr. Chenok has won numerous honors and awards, including a 2010 Federal 100 winner for his work on the presidential transition, and the 2016 Eagle Award for Industry Executive of the Year.

Mr. Chenok earned a BA from Columbia University and a Master of Public Policy degree from Harvard's Kennedy School of Government.