Government Reform Over the Past 20 Years -- Part 4, The Evolution of Social Media in Government

In the IBM Center’s new book, Government For The Future:  Reflection and Vision for Tomorrow’ Leaders, we have identified six major trends that have driven government management reforms.  This is the fourth in a six-part series where we highlight each trend; part five summarizes the evolution of the use of social media by government.  For more detail, see the chapter on Social Media.

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