Blog

Highlights from the Center’s 25th Anniversary and Book Release Event

by Dan Chenok
Monday, January 22, 2024
The IBM Center recently hosted many government leaders and stakeholders for our 25th Anniversary celebration and release of the new book, Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance.

Weekly Roundup: January 15-19, 2024

by Michael J. Keegan
Friday, January 19, 2024
Articles & insights in public management & leadership for the week ending January 19, 2024

Quantum Technology Challenge: What Role for the Government?

by Paula Ganga, PhD
Thursday, January 18, 2024
This is an excerpt of Chapter 9 from our new book Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance.

Design Principles for Responsible Use of AI to Enhance Customer Experience Using Public Procurement

by Ana Maria Dimand
Tuesday, January 16, 2024
This chapter proposes two ways that public procurement processes can improve customer experience (CX) through artificial intelligence (AI) and presents seven design principles to guide the procurement of AI tools in the public sector.

AI Literacy: A Prerequisite for the Future of AI and Automation in Government

by Ignacio F. Cruz
Thursday, January 11, 2024
This is an excerpt of Chapter 7 from our new book Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance.

Government Performance Resolutions Announced for the New Year

by John Kamensky
Thursday, January 11, 2024
The Office of Management and Budget released a new set of performance-related promises by federal agencies in advance of the New Year. It also refreshed its one-stop performance-tracking website, providing users new tools to interactively explore what the federal government has committed to achieve, and its progress towards those commitments.

How Can Health and Science Agencies Strengthen Engagement with Expert Advisory Committees?

by Dan Chenok
Wednesday, January 10, 2024
A new report analyzes effective practices and makes recommendations for scientific decision-making in government, based on the FDA experience.

Eight Areas for Government Action - Insights on Resiliency

by Chris Mihm
Tuesday, January 9, 2024
This is an excerpt of Chapter 6 from our new book Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance

Year in Review 2023 and a Look Ahead

by Dan Chenok, Michael J. Keegan
Monday, January 8, 2024
Key Outcomes and Collaborations

Weekly Roundup: January 1-5, 2024

by Michael J. Keegan
Friday, January 5, 2024
Articles & insights in public management & leadership for the week ending January 5, 2024

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Business of Government Stories

The past 30 years provides important lessons both for today’s leaders and for those of future administrations. Little has been written about the role leaders and teams have played in the evolution of management reforms. We are starting a series called “Business of Government Stories” where we will narrate the stories of many of the most influential events that have shaped government over the past generation. Our series will focus on the people behind this management evolution and feature a podcast with reflections on the stories behind these reforms.

Learn more about our stories and read previous posts.