From the Executive Director
Today, it’s particularly important that government agency leaders and managers are able to detect patterns in large, complex data sets and make critical connections: connections that link actions to actors.
From the Managing Editor’s Desk
As with each edition, this issue of The Business of Government magazine has as its focus the core mission of the Center—connecting research to practice as a means to improve public management.
A Conversation with Randy Babbitt, Administrator, Federal Aviation Administration
The nation stands on the verge of a new era in aviation. The National Airspace System is one of the largest and safest in the world. It is also one of the busiest.
A Conversation with Rafael Borras, Undersecretary for Management at the U.S. Department of Homeland Security
The U.S. Department of Homeland Security has an expansive and varied mission. Managing its resources efficiently, effectively, and as “OneDHS” are the key to successfully meeting that mission.
A Conversation with Dr. Robert Childs, Chancellor, National Defense University’s iCollege
Today, even the most seasoned government leaders are facing extraordinary challenges in managing information technology, financial, and human resources; understanding social networks, and competing globally.
A Conversation with Stephen Goldsmith, Deputy Mayor for Operations, City of New York
As we continue to engage government executives who are changing the way government does business, we are on location in New York City.
Chad Fulgham
After 9/11, the Federal Bureau of Investigation fundamentally altered its priorities and expanded its mission.
Alejandro Mayorkas
A well-managed modern immigration system is fundamental to maintaining U.S. national security.
Carol Waller Pope
“The FLRA is the sole agency responsible for federal-sector labor/management relations,” explains FLRA Chairman Carol Waller Pope.
Dan Tangherlini
The 2008 financial crisis and its lingering impact triggered the most severe economic recession in 70 years.
David Wennergren
The imperative to improve business operations at the U.S. Department of Defense has never been greater.
Making a Difference: Insights from Julie Paradis Former Administrator, Food and Nutrition Service
In 2009 approximately 14 percent, or 17 million American households, were food insecure.
Power, Security, and Leadership in the 21st Century
Government leaders must use the instruments of national power to provide present-day security while setting the conditions for a secure future.
Seven Management Imperatives
Over the last 13 years, we published more than 300 research reports and interviewed some 300 senior government executives. It is from this rich library that we’ve identified several broad societal trends.
A Challenge to the Performance Community
In early 2010, Professor Donald Kettl of the University of Maryland observed that a series of initiatives being pursued by the Obama administration were significantly reshaping federal governance and performance.
“Secure Transparency”: Why Cybersecurity is Vital to the Long-Term Success of Open Government
For over two years, the Obama administration has pursued a pair of initiatives that have each, in different ways, impacted the management of government programs: open government and cybersecurity.
A Focused Approach To Saving Money in the Federal Budget: Lessons from the DoD
The nation’s looming financial crisis, fueled by trillion-dollar plus annual federal budget deficits, has compelled all U.S. government departments and agencies to adopt cost-reduction campaigns and efficiency initiatives.
How Federal Agencies Can Effectively Manage Records Created Using New Social Media Tools
This article is adapted from Patricia C. Franks, “How Federal Agencies Can Effectively Manage Records Created Using New Social Media Tools” (Washington, DC: IBM Center for The Business of Government, 2010).
Engaging a Multi-Generational Workforce: Practical Advice for Government Managers
This article is adapted from Susan Hannam and Bonni Yordi, “Engaging a Multi-Generational Workforce: Practical Advice for Government Managers” (Washington, DC: IBM Center for The Business of Government, 2011).
Managing Innovation Prizes in Government
This article is adapted from Luciano Kay, “Managing Innovation Prizes in Government” (Washington, DC: IBM Center for The Business of Government, 2011).
Implementing Telework: Lessons Learned from Four Federal Agencies
This article is adapted from Scott P. Overmyer, “Implementing Telework: Lessons Learned from Four Federal Agencies” (Washington, DC: IBM Center for The Business of Government, 2010).