Leadership Fellow & Host
IBM Center for The Business of Government
600 14th Street, NW Second Floor
Washington, DC 20005
United States
202-551-9339

Michael has two decades of experience with both the private and public sectors encompassing strategic planning, business process redesign, strategic communications and marketing, performance management, change management, executive and team coaching, and risk-financing.

Michael leads the IBM Center for The Business of Government's leadership research. As the Center’s Leadership Fellow, his work is at the nexus of the Center’s mission – connecting research to practice. My work at that the Center complements frontline experience of actual government executives with practical insights from thought leaders who produce Center reports – merging real-world experience with practical scholarship. The purpose is not to offer definitive solutions to the many management challenges facing executives, but to provide a resource from which to draw practical, actionable recommendations on how best to confront such issues. Michael also hosts and produces the IBM Center’s The Business of Government Hour. He has interviewed and profiled hundreds of senior government executives from all levels of government as well as recognized thought leaders focusing on a range of public management issues and trends. Over the last four years, Michael has expanded both the show’s format and reach – now broadcasting informational and educational conversations with dedicated public servants on two radio stations five times a week and anywhere at anytime over the web and at iTunes. Michael is also the managing editor of The Business of Government magazine, with a targeted audience of close to 14,000 government and non-government professionals. Additionally, he manages the Center’s bi-annual proposal review process that awards stipends to independent, third party researchers tackling a wide range of public management issues.

Prior to joining the Center, Michael worked as a senior managing consultant with IBM GBS (Global Business Services) and as a principle consultant with PriceWaterhouseCoopers’ Washington Consulting Practice (WCP). He led projects in the private and federal civilian sectors including the U.S. Department of Energy, U.S. Department of Homeland Security, Centers for Medicare and Medicaid Services, FEMA, and the Veterans Health Administration. Before entering consulting, he worked in the private sector as product development manager at a New York City based risk financing firm.

Since 2003, Mr. Keegan has been a reviewer for Association of Government Accountant’s Certificate of Excellence in Accountability Reporting (CEAR)© program, keeping abreast of the most recent developments in authoritative standards affecting federal accounting, financial reporting and performance measurement. He is also a member of APPAM, the NYU Alumni Association, and the Data Center & Cloud Talent, USA. He holds masters in public administration and management from New York University and was the founder of its DC alumni group as well as previous treasurer of the NYU graduate school’s alumni board.

Health IT - Better Healthcare at Lower Cost? Interview with Dr. Farzad Mostashari, National Coordinator for Health IT

Health Information Technology or Health IT has the potential to transform the practice of healthcare by reducing cost, improving quality, and enabling a patient centered approach to care.

Trend Six: Leadership

The right kind of leadership approach and style can drive change in government

Governments today face serious, seemingly intractable public management issues that go to the core of effective governance and leadership -- testing the very form, structure, and capacity required to meet these problems head-on.

A County Manager’s Guide to Shared Services in Local Government

The recent IBM Center report, ‍A County Manager’s Guide to Shared Services in Local Government, by Eric Zeemering and Daryl Delabbio explores the trend amongst local governments to pursue various shared services arrangements. 

Leadership in Action - The Business of Government Magazine Spring 2014

In meeting varied missions, government executives confront significant challenges. Responding properly to them must be guided and informed by the harsh fiscal and budgetary realities of the day. It can no longer be simply a wishful platitude that government do more with less. Leaders need to change the way government does business to make smarter use of increasingly limited resources—leveraging technology and innovation to be more efficient, effective, anticipatory, adaptive, and evidence-based in delivering missions and securing the public trust.

A Pivotal Period for Afghanistan: Interview with Larry Sampler, assistant to the USAID Administrator for Afghanistan & Pakistan

In advance of the Afghan Presidential election run-off scheduled for June 14, Larry Sampler, assistant to the USAID Administrator for Afghanistan and Pakistan join me on The Business of Government to explore how USAID has sought to promote stability and order in Afghanistan and what is USAID's three-fold transition strategy. The following is an excerpt of our discussion on The Business of Government Hour.

Harnessing Evidence and Evaluation: Insights from Kathy Stack, Advisor, Evidence-Based Innovation, OMB

In a climate of fiscal austerity, it is far better to cut programs with minimal impact and improve existing programs, based on evidence from high-quality program evaluations. What is program evaluation? How can evidence and rigorous evaluation be best integrated into decision-making? Kathy Stack, Advisor for Evidence-Based Innovation, Office of Management and Budget (OMB) shares her insights on these topics and more.

Reaching New Heights and Revealing the Unknown: Interview with Charlie Bolden, NASA Administrator

We stand at a pivotal moment in space exploration. There are plans to further extend our reach into the solar system, and NASA is leading the way.  An orbiting outpost, the International Space Station (ISS), is home to a crew of astronauts from across the world conducting research and learning how to live and work in space.

Reinventing American Healthcare: Interview with Dr. Zeke Emanuel

The American healthcare system is complex. It was not created complex and expensive from its origins, but evolved to become this way over a period of about 100 years. There is nothing inherent in the way it evolved. It could have been different. But many decisions, often made for reasons having nothing to do with improving healthcare, shaped the healthcare system we have today. Explaining how it works and doesn’t work, its problems, attempts to reform it, and how recent reforms may transform it requires considering an unusual combination of topics.

Leading the Defense Health Agency: Interview with Lt. Gen. (Dr.) Douglas Robb, director, Defense Health Agency

With the creation of the Defense Health Agency, DoD has taken a step in changing the way it delivers care. DHA is the starting point for comprehensive enterprise-wide reform. It is a leading example for how DoD will seek to modernize and integrate its system of care -- creating a stronger, better and more resilient military health system for the future.

Weekly Round-up: September 5, 2014

John Kamensky Fix, Don’t Kill Telework. Eyebrows have been raised over perceived misuse of telework at the Patent and Trademark Office. But Jeffrey Neal, a former chief human capital officer at Homeland Security, tells Federal News Radio that “Rather than attempting to reverse telework programs, we should be working on fixing the problems. Nothing I have experienced, heard from people currently in government, or read tells me telework and other workplace flexibilities should be killed. . . .

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