Steve Goodrich is the President and CEO of The Center for Organizational Excellence, Inc. He has more than 40 years of leading organizations and advising top government and private sector leaders in organizational effectiveness strategies to improve performance and effectiveness. Steve’s passion for excellence is the foundation for creating and guiding COE to serve the American people and care about our clients and staff.
Steve is routinely engaged in helping government leaders solve organizational effectiveness problems and developing supporting legislation and policy. He currently serves as Chairman of the Board of the federal Shared Services Coalition and was the co-founder and vice chair of the Government Transformation Initiative (GTI). He regularly appears at conferences, and in the media.
Steve began his career in education and then transitioned into consulting in the power generation industry. As a division director in a large technology solutions firm, he guided the integration of technology into the workplace. He has held senior leadership positions in small and large firms. He served on many government committees, roundtables, and engages in pro-bono support to our government. He was also the Chairman of the Board for the Association of Management Consulting Firms, and Renovating America. Steve has taught at the university level and serves on a number of corporate boards.
Steve holds a master’s degree in industrial management from the University of Maryland and a bachelor’s degree in education from Fitchburg State University.
Steve is also the author of countless articles, thought pieces, and three books all available on Amazon— Transforming Government from Congress to the Cubicle, A Little Instruction Book for Congress, and A Little Instruction Book for Overcoming Racism and Prejudice.
Bob Westbrooks is a Fellow of the National Academy of Public Administration, an attorney, certified public accountant, certified internal auditor, former federal investigator,
and fraud and corruption risk expert. His work focuses on strengthening the capacity of U.S. and
foreign public sector oversight organizations to provide independent, risk-based, data-driven insights for
policymakers and the public.
Prior to leaving federal service in 2022, Bob spent 28 years in the oversight community, and served as an Inspector General prior to being designated as Executive Director of the Pandemic Response Accountability Committee at the beginning of the national pandemic emergency.
Bob previously served for five years as Inspector General of the Pension Benefit Guaranty Corporation where he helped protect the pensions of over 35 million American workers, and before that served as Deputy Inspector General at the U.S. Small Business Administration. Bob was elected chair of the Professional Development Committee of the Council of the Inspectors General on Integrity and Efficiency (CIGIE) and to the CIGIE Executive Council. As chair, Bob promoted leadership at all levels and led CIGIEwide inclusion initiatives.
Bob is the author of Left Holding the Bag: A Watchdog’s Account of How Washington Fumbled its COVID Test, about government accountability and transparency during the pandemic crisis, and is the author of a chapter on risk management (‘Creating a Win-Win Relationship’) for the 2019 book, Public Sector Enterprise Risk Management.