Introduction: Collaborative Public Engagement for Building Trust in Government
Submitted by rgordon on Mon, 12/09/2024 - 14:35
Thursday, December 5, 2024
In a time when trust in civic institutions is at an all-time low, fostering meaningful public engagement has never been more important. This series draws from an asset-based community development framework, emphasizing the value of community voices and the strengths that local communities can build upon to shape public policy and achieve civic goals.
Public engagement is essential to a healthy democracy. It connects citizens to their governments, giving them a stake in decision-making and problem-solving. Yet, many traditional methods of public participation fail to meet community expectations and limit opportunities for real dialogue. When designing public engagement, it’s time to think outside conventional methods and make sure that process design matches the purpose for public engagement, ranging from consultation to empowering citizens to make decisions. We propose strategies that create more inclusive, collaborative, and responsive processes—ultimately leading to greater public trust and more responsive policy outcomes.
This series will explore key aspects of public engagement including:
- Mindset or approach to engagement
- Developing the purpose of engagement
- Stakeholder identification and engagement
- Engagement process design
- Communications with the public
- Using engagement data effectively
We’ll also provide actionable tools that public leaders can use to improve transparency, communication, and responsiveness drawing on examples from the William D. Ruckelshaus Center and the author’s two decades of research, training, and practice in public engagement and collaboration. This series represents a collaboration with the IBM Center for The Business of Government, which will post the series over the next several weeks, and then release the set as a final compendium.
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The William D. Ruckelshaus Center is a collaborative policy and research center that facilitates the resolution of complex public policy challenges in Washington State and beyond. A partnership between Washington State University (WSU) and the University of Washington (UW), the Center serves as a neutral resource for government, businesses, and communities to engage in dialogue, build consensus, and develop sustainable solutions to public issues. The Center focuses on collaborative governance, using inclusive, multi-stakeholder processes to address a wide range of policy areas, including civic health, environmental policy, housing security, and more. By employing methods like participatory facilitation, the Center creates spaces where diverse groups can work together to co-create solutions to pressing public challenges. The Center's work emphasizes trust-building, transparency, and the active involvement of all stakeholders. It has been instrumental in projects ranging from civic health, natural resource policy, criminal justice policy, and health policy. These initiatives and projects demonstrate the Center’s commitment to fostering long-term, equitable, and community-driven outcomes that improve public policy and governance. The Center is also involved in expanding collaborative governance practices nationally, through its role as Secretariat of the University Network for Collaborative Governance (UNCG) and continues to develop leadership capacity across sectors through educational and training programs for civic and elected leaders. |