Interviews
 William Gray, Deputy Commissioner of Systems, Social Security Administration (SSA) Broadcast Date:
Saturday, September 18, 2004 "Modernizing the disability benefits process enables us to move from a paper to an electronic environment. We eliminate mailing, filing, and storing paper and focus on having information available to decision makers at the right time." The Business of
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About the show
The Business of Government Hour is a weekly conversation with government executives and thought leaders who are changing the way government does business. Host Michael J. Keegan speaks to guests about leadership, public management, innovation, and their vision of government in the 21st century. Interviews are informative, insightful, and in-depth conversations on topics & trends at the intersection of government, technology, and leadership.