The Challenge of Developing Cross-Agency Measures: A Case Study of the Office of National Drug Control Policy

Submitted by on Thu, 03/12/2009 - 20:00
Reports
PDF icon CrossAgencyMeasures.pdf
Patrick J. Murphy
John Carnevale
This report presents a case-study of the Office of National Drug Control Policy’s development and implementation of a performance measures system. The study examines how the agency moved to a system of accountability linked to program resources and...

This report presents a case-study of the Office of National Drug Control Policy’s development and implementation of a performance measures system. The study examines how the agency moved to a system of accountability linked to program resources and offers insight into the challenge of holding agencies accountable for programs that cut across organizational lines. Managing for Performance and Results