Government Management of Information Mega-Technology: Lessons from the Internal Revenue Service’s Tax Systems Modernization

Submitted by on Thu, 03/12/2009 - 20:00
Reports
PDF icon BozemanReport.pdf
Barry Bozeman
This report provides a history of computer modernization efforts by the Internal Revenue Service (IRS), beginning with the initial Tax Systems Modernization project and ending with the current initiative. The study reviews the many hurdles faced by...

This report provides a history of computer modernization efforts by the Internal Revenue Service (IRS), beginning with the initial Tax Systems Modernization project and ending with the current initiative. The study reviews the many hurdles faced by the IRS, highlighting those obstacles related to legislative constraints, bureaucratic entanglements, political complexities, civil service restrictions, and contracting and procurement requirements. Innovation