Innovation and Emerging Technologies in Government: Keys to Success

The obstacles to implementing technological innovation in government often have less to do with hardware and software than people and processes. How can leaders recognize the need for new technology? How do innovators find funding and put the pieces in place to test a new idea? How does an agency define and measure success?

This report describes federal, state, and local innovators in action and how they address these practical questions. Dr. Shark offers inspiring examples of how innovation leaders are adapting emerging intelligent automation technologies such as blockchain, artificial intelligence, and cloud computing. In addition, the report distills five key qualities that drive successful innovation.

Based on more than a dozen in-depth interviews with leading innovators in government, Dr. Shark observes: “People don’t often think of government as a place for innovation and risk, but the opportunities are there.”

View our infographic and blog on the report, watch a panel discussion (press “register” to watch) with author Dr. Alan Shark, David Shive, Chief Information Officer of the U.S. General Services Administration, and Barbie Robinson, Director of Health Services for Sonoma County, CA., and read a summary sheet of the panel discussion.