The Acquisition Workforce: What Agency Chief Operating Officers Need to Do

Learn how agencies can put in place or enhance core processes to make the acquistion functions operate as effectively as possible.

Reflections on 21st Century Government Management

Our goal with this report is straightforward: to begin thinking about the future of government and the trends and new ideas in government management that a new president should consider as he or she takes office in 2009. The intent of this project is to stimulate new ideas among several key audiences. We wish to spark the imagination of government leaders to look beyond their day-to-day "urgencies" and reflect upon the important challenges the nation will face tomorrow.

The Next Government of the United States: Challenges for Performance in the 21st Century

So, what happens next? The next president will face a very different set of management challenges from the ones that confronted the current president when he took office. Can we begin to predict and start preparing to respond to these challenges? That is the task that Dr. Kettl took on, through our encouragement, using his insightful essay in Part I of this report to promote discussion during a two-day forum that the IBM Center for The Business of Government convened this past summer.

Executive Response to Changing Fortune: Sean O'Keefe as NASA Administrator

This report describes the tenure of Sean O’Keefe as administrator of the National Aeronautics and Space Administration (NASA). The report describes how O’Keefe faced three difficult challenges during his three years at NASA. His first challenge was to solve the space station’s financial mess. His second challenge was to manage the aftermath of the Columbia shuttle disaster. His third challenge was to steward the President’s 2004 vision for the further exploration of space.

Leveraging Collaborative Networks in Infrequent Emergency Situations

This research reviews a highly successful model of network collaboration that contained the outbreak of Exotic Newcastle disease, (a highly contagious disease among poultry), in California in 2002. The success of the effort was in part the result of the incident management system approach taken, a model of collaboration broadly applicable to all infrequent emergency situations. disaster preparedness, disease, contagious, fatal, public emergency, emergencies, california, caCollaboration: Networks and Partnerships

The Quest to Become One

This report examines the efforts by three federal organizations--the Department of Veterans Affairs, the Department of Transportation, and the National Aeronautics and Space Administration--to change the behavior of those within the organization to move in greater concert toward the achievement of organizational goals. The three initiatives--One VA, ONE DOT, and One NASA--were each unique and faced distinct challenges. The report examines what it means for a federal organization to become "one," the hurdles each agency faced, and which strategies appear to work well.

Becoming an Effective Political Executive: 7 Lessons from Experienced Appointees

This report was prepared to assist new political appointees as they enter the political world of Washington, D.C. The study is based on two surveys of previous political appointees, as well as personal interviews with nearly 50 former political executives from both Democratic and Republican administrations. Their experiences have been distilled into seven key lessons: turn to your careerists, partner with your political colleagues, remember the White house, collaborate with Congress, think media, pace yourself, and enjoy the job.

Getting to Know You: Rules of Engagement for Political Appointees and Career Executives

Ferrara and Ross dispel common myths held by political appointees about careerists and by careerists about political appointees. One such myth about careerists suggests that they are loyal to the previous administration. A myth about political appointees implies that they care only about ideology and not about organizational stewardship. The report sets forth constructive "rules of engagement" that political and career executives can use to form partnerships in achieving the administration’s program and policy objectives.

A Learning-Based Approach to Leading Change

This report examines the experiences of five federal agencies which are currently running focused initiatives to apply the tools, principles and perspectives of organizational learning. As a program assessment, this study addresses the successes and failures of organizational learning based on these five case studies, and presents these findings to the community at-large. Human Capital Management

Assessing a State's Readiness for Global Electronic Commerce: Lessons from the Ohio Experience

This report describes the new tools and methodologies needed to measure a state's readiness for global electronic commerce. The state of Ohio is used as a prototype and as an example for this study. The report also evaluates the measurement process including problems and challenges in deploying a statewide measurement effort. ohio, ohTechnology and E-Government

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