process management

Jane Fedorowicz, Chester B. Slade Professor of Accounting and Information systems, holds a joint appointment in the Accountancy and Information & Process Management departments at Bentley University, where she teaches courses on enterprise system configuration, business processes, and internal controls. She is principal investigator of a National Science Foundation project team studying design issues for police and government agency collaboration using public safety networks.

Thomas H. Davenport holds the President’s Chair in Information Technology and Management at Babson College. At Babson he also leads the Process Management and Working Knowledge Research Centers. Professor Davenport is a widely published author and acclaimed speaker and consultant on the topics of business analytics, process management, information and knowledge management, reengineering, enterprise systems, and electronic business and markets. He has taught at the Harvard Business School, the University of Chicago, Dartmouth’s Tuck School of Business, and the University of Texas at Austin.