Mr. Romeo leads the IBM Federal Health Care practice. In this role he is responsible for the IBM Services business relationship with the Department of Health and Human Services, Department of Veterans Affairs, and Social Security Administration. He is also responsible for overseeing IBM strategic efforts in implementing health care connectivity solutions in State and RHIO initiatives.
Previously, Mr. Romeo was the IBM worldwide Director for Customer Relationship Management (CRM) solutions for the Insurance Industry. He was responsible for the management and sales of a set of solutions that were integrated into an offering that improves a company’s ability to increase revenue and profi t through enhanced customer loyalty.
Prior to his work in CRM he served in a lead role on an international team in Brussels, Belgium. The team developed an enterprise business model for insurance companies. He has also lead efforts to apply technology solutions from data warehouses to software applications in numerous large companies and government agencies.