What does it take to modernize a public benefits system that millions of people rely? How do government leaders improve customer experience, strengthen trust, protect sensitive data, and replace legacy systems? And how can technology help a large public agency become more responsive, more resilient, and more human-centered? Join host Michael J. Keegan as he explores these questions and more with my special guest Ajit Girn, Chief Information Officer of the California Employment Development Department next week on The Business of Government Hour.
