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Weekly Roundup: June 15-19, 2020
by
Michael J. Keegan
Friday, June 19, 2020
Highlighting articles and insights that we found interesting for the week ending June 19, 2020
Improving Customer Service
by
John Kamensky
Thursday, June 18, 2020
The federal government has long struggled with efforts to improve customer service.
Weekly Roundup: June 8-12, 2020
by
Michael J. Keegan
Friday, June 12, 2020
Highlighting articles and insights that we found interesting for the week ending June 12, 2020
Managing Financial Risk in Government
by
Karin O’Leary
Wednesday, June 10, 2020
Co-authored with Hugh Livengood: Managing financial risk to enhance government executive decision-making.
Create the Future: Tactics for Disruptive Thinking
by
Michael J. Keegan
Tuesday, June 9, 2020
Interview with Jeremy Gutsche
Part 4: What’s Happening Today with Federal Distance Work?
by
John Kamensky
Monday, June 8, 2020
More federal employees are working from home during the coronavirus crisis than ever before.
Weekly Roundup: June 1-5, 2020
by
Michael J. Keegan
Friday, June 5, 2020
Highlighting articles and insights that we found interesting for the week ending June 5, 2020
Results-Driven Telework
by
Katherine Barrett and Richard Greene
Thursday, June 4, 2020
Not so long ago, the idea of using telework in the public sector wasn’t gaining much traction.
Managing Risk: Insights from GAO’s High-Risk List
by
Michael J. Keegan
Tuesday, June 2, 2020
Risk Based Decision-Making: A Key Capacity for Government Today Series
Weekly Roundup: May 25-29, 2020
by
John Kamensky
Friday, May 29, 2020
Articles from across the Web that we at the IBM Center for The Business of Government found interesting for the week of May 25-29, 2020.
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