Tuesday, June 7, 2016
Government agencies can improve services and save money by implementing a shared services model. But recent experience from a UK government demonstrates that it requires strong leadership and commitment to digital services.
Tuesday, June 7, 2016
The corporate world is all abuzz with “design thinking” – where services are organized around a customer’s needs. In the federal government, US Digital Services teams are fanning out across the government to promote the concept as well.
Tuesday, June 7, 2016
Administrative, Technical, and Physical Safeguards Needed to Protect and Ensure the Proper Handling of Personally Identifiable Information (PII)
Friday, June 3, 2016
Articles from across the Web that we at the IBM Center for The Business of Government found interesting, week of May 23 – June 3, 2016
Tuesday, May 31, 2016
It’s taken over 20 years, but the pieces seem to be finally falling into place for the use of performance information to inform decision making!
Friday, May 27, 2016
The Center for Cyber and Homeland Security (CCHS) at GW is addressing key cybersecurity and homeland security policy research and analysis.
Tuesday, May 24, 2016
By managing the care of patients who are high utilizers, they are achieving a reduction in utilization and improved health outcomes.
Monday, May 23, 2016
How government tries to be more efficient, and how shared services can be a key solution.
Friday, May 20, 2016
The IBM Center's Weekly Roundup highlights articles and insights that we found interesting for the week ending May 20, 2016.
Thursday, May 19, 2016
Every President wants to get off to a fast start – but success is challenging —akin to launching a start-up business while simultaneously conducting the largest corporate takeover in the world.

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Center Blog Series

The Center maintains several blog series written by our Fellows and those in academia and the nonprofit world.  Our blog series include:

Tax Modernization Series by Peggy Bogadi, Florian Breger, and Sharon Moore

Agile Government, Why Now by Angela Evans

Improving Outcomes in Government through Data and Intelligent Automation by The IBM Center for The Business of Government and the Partnership for Public Service

Distance Work in the Time of COVID by John Kamensky

Community Resilience and Reshaping Government during COVID by Donald F. Kettl

Managing Risk in the Public Sector by Dan Chenok and Michael J. Keegan

Business of Government Stories (the people behind the management evolution) by Dan Chenok, John Kamensky, and guest authors

State and Local Government Best Practices by Katherine Barrett and Richard Greene

Government Performance Management - a video series by Praja Trivedi