We have to admit it. More than once we’ve referred to a policy or management approach as a “best practice.” But mostly those words were originally uttered by a source we quoted. Frankly, those two overwhelmingly common words often make us uneasy.
Three open questions are actively being discussed in Congress and among agency officials in regard to updating the authorities of various CXO and mission support functions.
A new report from the National Academy of Public Administration and the IBM Center for the Business of Government offers agile principles and models that can help agencies achieve vitally important outcomes.
It started earnestly enough: Congress provided focus, authority, and professionalization for specific, enterprise-wide mission support functions in order to improve government operations.