Wednesday, February 28, 2018
This report reviews progress made in applying artificial intelligence to public sector service provision, drawing on lessons learned from commercial experience as well as cognitive computing activity by Federal, State, & international governments.
Monday, January 8, 2018
There have been times in our history when new technological discoveries led to indelible changes in our lives. We are living in one of those times.
Wednesday, November 1, 2017
Based on our recent research and perspectives shared by current and former government leaders, this special report identifies seven drivers for transforming government in the years to come.
Wednesday, October 4, 2017
The federal government has faced increasingly complex challenges over the past two decades that require greater collaboration across traditional organizational and program boundaries.
Thursday, September 14, 2017
The rising costs of healthcare in DoD have placed a spotlight on the importance of sound management of DoD’s Military Treatment Facilities (MTFs) in recent years.
Wednesday, August 9, 2017
In 2018, the IBM Center for The Business of Government will mark our twentieth year of connecting research to practice in helping to improve government.
Tuesday, July 11, 2017
Tiered-evidence grants are a new approach to funding initiatives, linked to three different tiers of funding.
Wednesday, May 31, 2017
Understanding the evolution and challenges of creating and sustaining digital service teams in the public sector will provide useful context for future directions .
Sunday, March 26, 2017
We highlight many key findings and recommendations that can assist government leaders in understanding how best to leverage and scale past successes to benefit citizens and taxpayers today and in the future.
Monday, March 6, 2017
From 2012 to 2017, the New Zealand government has held groups of senior public servants collectively responsible for achieving performance targets for improving persistent crosscutting problems.

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Future Research Reports

Read about our future reports on key public sector challenges, which respond to priorities identified in the Center's research agenda.