Blog
Wednesday, January 29, 2014
Analytics guru Thomas Davenport says that the field of strategic analytics has been upped a notch to “3.0” with the recent trend of shifting the use of analytic methods from improving internal operational efficiency to improving the operation of products
by Dan Chenok
Friday, January 24, 2014
Today, the Center is pleased to release a new guide on how Federal agencies can leverage Agile development methods to achieve success.
Friday, January 24, 2014
The first article in the Disintermediation Series
Friday, January 24, 2014
Articles from across the Web that we found interesting, the week of January 20, 2014
Tuesday, January 21, 2014
How can leaders inspire employees to help their colleagues? The leader of the design firm IDEO, Tim Brown, set out to create a help-friendly organization in order to spur greater creativity.
Thursday, January 16, 2014
Articles from across the Web that we found interesting, the week of January 13, 2014
Wednesday, January 15, 2014
A recent news story of how the on-line shoe company Zappos has eliminated the position of manager has raised again the question of whether management matters. A new Harvard Business Review article says “yes,” and they have the data to prove it.
Tuesday, January 14, 2014
“[Through social media, the internet] is changing the relationship between citizens and their government. The better everyone understands the mechanisms of that change, the more we can harness the power, mitigate the risks, and account for the limitations
Friday, January 10, 2014
Articles from across the Web that we found interesting, the first week of 2014.
Wednesday, January 8, 2014
The Clinton Administration promoted customer service. The Bush Administration expressed sympathy for taxpayers. The Obama Administration has advocated citizen engagement.