Blog
Tuesday, October 15, 2013
Which types of online customer-support tools currently used by the private sector will be adopted by government agencies?
Friday, October 11, 2013
Articles from across the Web that we found interesting, the week of October 07, 2013
Wednesday, October 9, 2013
The successes and failures of U.S civil-military reconstruction efforts in Afghanistan serve as the basis for lessons learned in creating effective inter-agency coordination.
Thursday, October 3, 2013
Articles from across the Web that we found interesting, the week of September 30, 2013
Thursday, October 3, 2013
Sometimes it is refreshing to look at how other countries approach the challenge of measuring and managing performance in their governments. Last week, I had the opportunity to attend a World Bank seminar where the Secretary of Performance Management for
Thursday, September 26, 2013
Articles from across the Web that we found interesting, the week of September 23, 2013
Monday, September 23, 2013
Police departments across the U.S. are piloting crime prevention programs that rely on a smart analysis of historical crime data in neighborhoods across their cities. And they are finding that they can cut burglaries by as much as 27 percent!
Friday, September 20, 2013
Articles from across the Web that we found interesting, the week of September 16, 2013.
Tuesday, September 17, 2013
This week marks the 8th annual National Health IT Week --a virtual event offering all healthcare stakeholders an opportunity to unite under one banner, expressing the benefits that health information technology (IT) brings to U.S. healthcare.
Monday, September 16, 2013
The Department of Veterans Affairs has been in the cross-hairs of critics for delays in approving benefits for deserving veterans. Recent reports suggest that VA has turned the corner and is reducing its backlog.