Innovation in Improving the Delivery of Services to Citizens

A new report, "Partnership Fund for Program Integrity Innovation: Expanding Ways to Provide Cost-Effective Services," provides insight into a program through which Federal agencies work with States and cities on improving performance and reducing cost in programs that serve citizens.

A new report written by the National Academy of Public Administration (NAPA), the Partnership for Public Service (PPS) and the IBM Center for The Business of Government, “

The Next Phase of Open Government: An Opportunity for Innovative Leaders

Recent activity from the President and agencies has brought renewed attention to the issue – providing an opportunity that Federal leaders can use to help improve program operations.

 

The Administration’s Open Government Initiative has led to much progress over the past two years, yet more work remains to be done to further the cause of transparency.  

OMB Unveils Its Performance.Gov Website

The Bush Administration had its Results.Gov scorecard. The Obama Administration now has unveiled its Performance.Gov dashboard. Is a dashboard better than a scorecard?

The Bush website provided links to key management initiatives, such as the President’s Management Agenda Scorecard, a list and bios of top political appointees, and a set of agency examples of best practices.

OMB’s Recent CIO Memorandum: Clarifying and Reinforcing CIO Primary Responsibilities

A new memorandum details four areas for which all Federal Chief Information Officers (CIOs) have authority and “a lead role”: Governance, Commodity IT, Program Management, and Information Security.

Earlier this month, OMB Director Jacob Lew released a memorandum for the heads of all Federal Departments and Agencies, which focused on four areas for which all Federal Chief Informatio

Government IT and September 11 – Recollections and Continuances

Former head of the OMB's Information Policy and Technology discusses three ways his office was affected by and responded to September 11, 2001.

This past week, millions of people here and around the world have remembered the tragedy of 9/11, the bravery shown by so many, and the ways that the world and our lives have changed since that day.  So many of us have stories of where they were, what they were doing and thinking, and what happened just before and just after.

Sustaining the Information Sharing Environment: The Key Role of Security and Privacy

Protecting the systems and processes Federal, State, and local entities use to exchange information may seem to be a trade-off in terms of effective sharing, in which more security and privacy would appear to restrict the free flow of information; yet in the long term, data protection is a key enabler for the ISE.

The ability of Federal agencies to share information on effective practices, as well as issues of concern, has become a central mission goal for law enforceme

How can we retain privacy when doing business online?

The National Institute for Standards and Technology (NIST) at the Commerce Department recently held a workshop to discuss how protection of personal information can be made a key implementation element in the National Strategy for Trusted Identities in Cyberspace (NSTIC).

Weekly Roundup January 15, 2016

The IBM Center's Weekly Roundup highlights articles and insights that we found interesting for the week ending January 15.

Daniel Chenok

New Report Explores the Use of Social Tools to Improve Interagency Collaboration

This week, the Center for Strategic and International Studies (CSIS) released a new report with support from the IBM Center for The Business of Government. The report, “New Tools for Collaboration: The Experience of the U.S. Intelligence Community,” is authored by Gregory Treverton, who conducted the study as an independent research effort prior to his returning to government service as Director of the National Intelligence Council. Treverton draws upon but reshapes the results of a RAND project done for the Center for the Study of Intelligence.

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