We are pleased to announce our latest round of new reports on key public sector challenges, which respond to priorities identified in the Center's research agenda. Our content is intended to stimulate and accelerate the production of practical research that benefits public sector leaders and managers.
We expect the following reports to be published starting in the fall of 2022. Short summaries of each report follow:
Our Center recently released a new report, The Age of Remote Work: How COVID-19 Transformed Organizations in Real Time, that addressed challenges and opportunities for remote work, given the continued acceleration of workplace change emerging during the pandemic. We welcome continued dialogue based on the provocative questions that Steve raises for future research on this topic.
As governments make their way through the COVID-19 pandemic to emerge stronger, nations are grappling with how to adjust to and plan for the new normal. This future state will fundamentally differ from business as usual before the onset of the COVID-19 pandemic.
We recently released the report, "Delivering on the Vision of Multi-Domain Command and Control" by author Dr. David Bray of The Stimson Center. Multi-Domain Command and Control (MDC2) is the strategy for integrating and coordinating command and control operations simultaneously across air, land, sea, space, cyber, and electromagnetic domains. Dr.
Blog Co-Author: Karen Evans, managing director of the Cyber Readiness Institute and former chief information officer at the U.S. Department of Homeland Security.
I was honored to co-chair the National Academy of Public Administration (NAPA) panel report for the Cybersecurity and Infrastructure Security Agency (CISA), US Department of Homeland Security (DHS) with Karen Evans, Managing Director, Cyber Readiness Institute and Former Chief Information Officer, DHS. Together with panel members, Dr. Marilu Goodyear, Dr.
The Daily Scoop Podcast with Francis Rose spoke with me this week on how automation can help improve government’s customer experience. We discussed self-service questions, second-tier detailed questions, and unique questions posed by citizens and how all three can be handled with AI for a better service experience. We also discussed intelligent automation, barriers civilian and defense leaders experience, and how to overcome them to build a roadmap for better customer service through a series of upcoming dialogues.
