Dan Chenok

Today, governments around the world are leading response and recovery efforts to numerous crises, both immediate from the COVID-19 pandemic and long-term such as environmental sustainability. Effective strategies to address these urgent issues must move beyond conventional means of government action, often characterized by bureaucratic hurdles, slow funding streams, and lack of interchange with the public being served by government.

This week, the American Council for Technology and Industry Advisory Council (ACT-IAC) held its flagship annual event, the Executive Leadership Conference (#ELC2020), moved to a virtual environment.  As always, ELC brought government and industry leaders together for several days of exchanges on content about the direction of government and how technology can help drive government improvement in partnership with industry.  Of course, this year’s session was entirely

Guest Blogger:  Mark Bohannon, Vice President, Government Affairs, Red Hat

When we return to the office, it will be a completely different experience, with most employees working staggered schedules, teams divided into groups and ever more reliance on technology to keep employees and customers connected and engaged.

Guest Blogger:  Chris Yates, Senior Solutions Architect, Red Hat

Earlier this year, our Center welcomed proposals describing how existing and emerging technologies will transform how government works and delivers services to the public in light of the impact of COVID-19.  We received many proposals on the thee topics outlined in the request:  1) changing nature of work, 2) reimagining how government delivers services and products to the public, and 3) managing risk and building resilience.

This week marks the 27^th anniversary of the signing of Executive Order 12866, which has set out principles for development and review of Federal agency regulations across the last four Administrations.  The Office of Information and Regulatory Affairs (OIRA) at the Office of Management and Budget (OMB) oversees EO 12866; a view of key highlights behind the directive and its amendments provides an informative guid

Blog Co-Author:  Katie Malague, Vice President, Government Effectiveness, Partnership for Public Service

Intelligent automation incorporates AI, blockchain, cloud computing, robotics and other technologies, and is collectively transforming how agencies work—from managing paperwork to using data for decision-making to providing services to customers.

Pressure to do more with less, improve efficiency and reduce cost while meeting citizen needs is challenging government agencies. Intelligent Automation (IA) meets this challenge by transforming work while enabling the workforce to perform more effectively and efficiently.  Powered by artificial intelligence (AI) as part of an integrated platform -- which also includes Robotics Process Automation (RPA), analytics, process management, and digital strategy – IA can improve how federal agencies operate internally and serve customers externally.

Blog Co-Author:  Nick Hart, CEO, Data Coalition

Co-blogger:  David Zaharchuk, Research Director, IBM Institute for Business Value