Dan Chenok

We are pleased to announce our latest round of awards for new reports on key public sector challenges, which respond to priorities identified in the Center's research agenda. Our content is intended to stimulate and accelerate the production of practical research that benefits public sector leaders and managers.

We expect the following reports to be published starting in early 2023.  Short summaries of each report follow:

Guest Bloggers: Troy Edgar, Partner - US Federal Finance and Supply Chain Transformation, IBM and Travis Edwards, Senior Managing Consultant, Federal Finance and Supply Chain Transformation

Executive Summary

Honored to share a chapter I authored for the book, Digitalization and Sustainability - Advancing Digital Value edited by M. Kathryn Brohman, Associate Professor at Smith School of Business at Queen’s University in Canada; Gregory S. Dawson, Clinical Professor in the School of Accountancy in

Of the numerous bills that distributed funds to individuals, businesses and government entities, only the Coronavirus State and local Recovery Funds (CSLFRF) allocations came with mandated state reporting requirements. The creation and inclusion of performance metrics in required annual reports to the federal government is commendable However, the limited scope for which metrics were required, and lack of guidance for design of measures, resulted in information that was not sufficiently comprehensive nor comparable.

Artificial intelligence (AI) has proliferated across all sectors of society. National governments have created AI-related strategies, frameworks, and guidelines on the ethical use of AI. Yet while people have faith in AI to produce good and reliable outcomes, they have questions about the safety and security of AI systems. Specifically, this concerns public trust in AI itself, and trust in government to develop mechanisms to successfully deploy and manage such a powerful technology.

Earlier this year, our Center welcomed proposals that described the future of government management and operations and how innovations could drive agency missions forward.  We received dozens of impactful essays and are grateful to all of the applicants who brought ideas forward. The finalists will write as individual subject matter experts, and will prepare an essay expanding their vision for a compendium later this year. Summaries of each essay follow.

Blog Co-Author: Karin O'Leary, Shared Services Fellow, IBM Center for The Business of Government

Brian -- who also successful leads change in his day job as Chief Innovation officer at the Federal Deposit Insurance Corporation, and is an alum of GSA’s 18F program – modeled this effort on the now internationally renowned “Humans of New York” stories, focusing on interesting and committed people making a difference at all levels of government. Brian recently received a Fed 100 award for his leadership on this work. He reflects on a year of success and previews things to come in a guest blog below.

Guest Authors: Rebecca Friedman, Christopher J. Robinson and Bridget M. Walsh, Associate Partners, Automation and Data Platforms, IBM, and Emily Vose, Partner, Data & Technology Transformation, IBM.

This call to action is based in part on a recent National Academy of Public Administration Standing Panel discussion of Technology Leadership for Generative Artificial Intelligence.