Opening the Aperture and Leveraging New and Emerging Shared Services

Blog Co-Author: Karin O'Leary, Shared Services Fellow, IBM Center for The Business of Government

Humans of Public Service – One Year In and Many More to Come!

Brian -- who also successful leads change in his day job as Chief Innovation officer at the Federal Deposit Insurance Corporation, and is an alum of GSA’s 18F program – modeled this effort on the now internationally renowned “Humans of New York” stories, focusing on interesting and committed people making a difference at all levels of government. Brian recently received a Fed 100 award for his leadership on this work. He reflects on a year of success and previews things to come in a guest blog below.

What if we transformed Citizen Services with Intelligent Automation?

Guest Authors: Rebecca Friedman, Christopher J. Robinson and Bridget M. Walsh, Associate Partners, Automation and Data Platforms, IBM, and Emily Vose, Partner, Data & Technology Transformation, IBM.

Reflections on Steve Kelman's Tenure at the Harvard Kennedy School

The event was a remarkable tribute to Steve, who:   

Building Supply Chain Resiliency for Government: Insights from Leaders and Experts

Global supply chains have experienced major constraints over the past several years, and many are still recovering and responding to new threats. In 2022, 38% of global CEOs reported supply chain disruption as one of their greatest challenges, a 36% increase from the previous year based on research from the IBM Institute for Business Value (IBV).

Five recommendations for federal agencies to use the cloud to accelerate modernization

Guest Blog Authors: Jason Kelley, General Manager & Managing Partner, Strategic Partners & Ecosystems, IBM and Frank Cristinzio, Government & Regulatory Affairs Executive, General Counsel, IBM

No other institution is responsible for doing so much for so many, so quickly, in an ever-changing landscape. No other institution must respond simultaneously to such a breadth of challenges that have only been amplified over the last few years.

Digitalising one of life's certainties

Blog Author: Andy Heys, Principal Account Technical Leader, Australian Taxation Office, IBM Technology, Australia. Andy has over 40 years experience working with Public Sector clients in Australia, the UK, and the rest of the world. Andy is based in Canberra and currently focuses on Australian Commonwealth Government clients.

How Can Agencies Tap the Cloud to Improve Service? Insights from Experts

At a recent event co-hosted by the IBM Center for the Business of Government and the Partnership for Public Service, government leaders highlighted how agencies can adopt secure, scalable cloud solutions to transform government operations and deliver effective and equitable digital public services. 

Building Cybersecurity Resiliency for Government: Insights from Experts

Each year, the volume of cyberattacks and their impact reaches new levels. The number of cyberattacks targeting governments increased 95% worldwide during the last half of 2022, compared to the same period in 2021 while the cost of public sector data breaches increased 7.25% between March 2021 and March 2022.

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