Driving Improved Government Performance Through Open Data and Agile Development

The Opportunity Project (TOP), housed at the U.S. Department of Commerce, has for 10 years served as a model for using data and agile approaches to address problems identified by government agencies. TOP has facilitated the creation of hundreds of digital tools that address critical issues across a broad range of key mission areas in multiple agencies.

OPM Retirement Services – How Can Digital Modernization Overcome Longstanding Challenges?

Blog Author: Al Himler, former Chief Technology Officer of the U.S. Office of Personnel Management

I left Federal service recently where I held the position of Chief Technology Officer (CTO) of the U.S. Office of Personnel Management (OPM) and have joined IBM as a Master Solutions Architect with the Hybrid Cloud Transformation team.

Accelerating Mission Outcomes with Agentic AI: A Practical Guide for Federal Leaders

Contributors for this blog are Bridget Deary, Partner, IBM Consulting Federal, Mark Fisk, Partner, IBM Consulting Federal, Chuck Royal, Associate Partner, IBM Consulting Federal, and Tony Vachino, Associate Partner, IBM Consulting Federal.

Understanding Customer Experience and Technology Tools to Improve Payment Integrity: Key Insights from an Expert Roundtable

At the "Recommendations for Improving Payment Integrity" roundtable, participants discussed strategies for enhancing the integrity of government payments (see our first overview post on how AI and emerging technologies can support such strategies).

Harnessing Agility in Governance: A Leadership Framework for an Agile Government

Agile government, characterized by flexibility, adaptability, and responsiveness, has emerged as a compelling strategy for achieving success amidst complex and rapid change in the public sector. However, transitioning to such a model necessitates a shift in leadership paradigms.

Six best practices to stop waste, fraud, and abuse

This blog was authored by Ann Lewis, former Director of Technology Transformation Services at the General Services Administration (GSA). The blog first appeared on the Niskanen Center’s website.

Implementing Best Practices for Combating Fraud in Government

This blog was authored by Richard (Rick) Hoehne, Advisory Board Member with the Maurice R. Greenberg School of Risk Science at Georgia State University with expertise in the area risk, fraud, and financial crime. 

A Renewed IBM Center Research Agenda – Seeking Ideas to Improve Government

The IBM Center for The Business of Government connects research to practice, supporting work by scholars that benefits government through analysis of real-world experience and practical, actionable recommendations. Center reports are intended to spark the imagination—crafting new ways to think about government service delivery and operations by identifying trends, new ideas, and best practices in public management and innovation efforts.

Navigating the Complexity and Variability of Government Data to Improve Payment Integrity: Key Insights from an Expert Roundtable

Earlier this year, the IBM Center for The Business of Government and the National Academy of Public Administration brought together a diverse group of experts and stakeholders for a roundtable discussion –  "Recommendations for Improving Payment Integrity" – to discuss strategies for enhancing the integrity of government payments (see first overview post on how AI and emerging technologies can support such strategies).

IBM Center Research Announcement

The IBM Center for The Business of Government connects research to practice, supporting work by scholars that benefits government through analysis of real-world experience and practical, actionable recommendations. Center reports are intended to spark the imagination—crafting new ways to think about government service delivery and operations by identifying trends, new ideas, and best practices in public management and innovation efforts.

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